01
Ingest
Carrier APIs, EDI 214 messages, telematics, and WMS dock events flow into a single stream. No more pasting tracking numbers into five portals.
Control tower
One control tower for every shipment.
Track, dispatch, and resolve exceptions across ocean, air, road, and rail from a single operations console built for mid-sized 3PLs and freight forwarders.
- Network
- 420+ ports & hubs
- Lanes
- 1,800+ active
- Uptime
- 99.95% SLA
Operations summary
23 Open exceptions Across active lanes
3.8 h Average dwell time Per shipment
20 Shipments tracked Sample dataset
10% Exception rate Of tracked shipments
How it works
From carrier event to dispatcher action, in one stream
Every shipment moves through the same four stages. The control tower turns each stage into something a dispatcher can act on in seconds.
- 01
Ingest
Carrier APIs, EDI 214 messages, telematics, and WMS dock events flow into a single stream. No more pasting tracking numbers into five portals.
- 02
Normalize
Events are mapped to a shared milestone model: booked, dispatched, in-transit, at-port, customs, delivered, so a Maersk event and a BNSF event read the same way.
- 03
Score
Each shipment is scored for on-time risk, exception impact, and recoverability. Exceptions are ranked, not just listed.
- 04
Act
Dispatchers see the top three actions that move the needle. One click re-routes, re-books, or notifies the customer. The dashboard reflects the change immediately.
Modules
Eight modules. One source of truth.
Every module reads from the same shipment data, so a change in one place is reflected everywhere. No CSV exports, no overnight sync.
01
Tracking
Carrier-grade shipment tracking across all modes.
02
Dispatch
Drag-and-drop load assignment and carrier selection.
03
Exceptions
Prioritized exception queue with SLA tracking.
04
Customs
Milestone tracking and document storage per shipment.
05
Billing
Cost and revenue accruals per shipment, auto-reconciled.
06
Analytics
KPI engine with scheduled reports and warehouse export.
07
Integrations
Connector marketplace and webhook layer.
08
Security
SSO, audit log, data residency, role-based access.
What it does
Built for the dispatcher, not the demo room
The product is built around the four things a dispatcher actually does every hour: track shipments, surface exceptions, route freight, and report on performance.
Real-time shipment tracking
One timeline per shipment, pulling from carrier APIs, EDI 214 messages, and telematics. No more digging through email threads.
- Carrier, EDI, and telematics events normalized to a single timeline
- Customs milestones with document attachments
- ETA recalculated every 15 minutes
Exception management
Exceptions are surfaced, ranked, and routed, not buried in a queue. Dispatchers act on the top three before lunch.
- Exception scoring by impact and recoverability
- Suggested next action per exception type
- Assignment and SLA tracking per queue
Control-tower dashboard
On-time %, dwell time, exceptions, mode mix, and lane performance in one screen. Built for wall displays and dispatch desks alike.
- KPIs computed live from shipment data
- Lane heatmap with on-time %
- Scheduled exports to CSV and warehouse
Integrations that ship in days, not quarters
Pre-built connectors for the TMS, WMS, ERP, EDI, and telematics tools your network already runs on.
- Native + API + standard EDI connectors
- Documented webhook layer
- Sandbox environment per integration
Network
A network you can see
Coverage across 420 ports and hubs, with live lane performance. Hover any lane for volume and average transit.
Get started
See your network in the control tower
A 30-minute walkthrough with one of our solutions engineers. We connect a sample carrier or two and show your lanes in the dashboard.